- 28 February 2019
- Posted by: markitor
- Category: Sectoral expertise
The development of online commerce shopping malls and the chains of hard discount are all elements that influence the management of the point of sale. Places of distribution of the products and the customer relationship, the points of sale evolve by combining merchandising, performance control and management of the customer relationship.
When an individual enters a point of sale, he is in an unknown universe with codes that can escape him. Moreover, the client needs to know himself recognized in an environment that is not his own.
The staff of reception, sales and cashier plays a very important role in the realization of the sale but especially in the loyalty of the customer.
Listening, empathy, managing difficult situations (bad mood of a client) and good knowledge of the products are crucial skills in point of sale.
Our mission is to put in place the right product, at the right time, in good quantity, at the right price and in the right place.